Terms and Conditions
Terms of use for the official tourism portal of the Department of Atlántico. Please read them carefully before using our services.
Content
Quick summary
- Free and informative use
- We respect your privacy.
- Official content from Atlántico
Welcome to VisitAtlántico, the official tourism portal for the Department of Atlántico, Colombia. This site is operated by the Government of Atlántico through its Department of Tourism.
By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use the site.
Acceptance of Terms
By accessing, browsing, or using any feature of VisitAtlántico, including the Trip Planner, Jimmy (virtual assistant), interactive map, or any other available service, you declare that:
- You have read and understood these Terms and Conditions.
- You agree to be bound by them in their entirety.
- You have the legal capacity to accept these terms.
- If you are acting on behalf of an organization, you have the authority to bind it.
Your continued use of the site after any changes to these terms constitutes your acceptance of the modified terms.
Definitions
For the purposes of these Terms and Conditions, the following definitions shall apply:
Service Description
VisitAtlántico is a digital tourist information platform that offers:
Destinations and Experiences
Information about tourist attractions, activities, and experiences in the Atlantic region.
AI Planner
Tool for creating personalized itineraries using artificial intelligence.
Jimmy (Virtual Assistant)
Conversational chatbot to answer questions about tourism in the region.
Events and Festivals
Updated calendar of cultural, gastronomic, and festive events.
All services are free of charge and are provided solely for informational and tourism promotion purposes.
Permitted Use
The User may use the Site and its Services to:
- Consult tourist information about the Department of Atlántico
- Create personalized travel itineraries for personal use
- Download and share generated itineraries with family and friends
- Interact with Jimmy to get tourist recommendations
- Explore the interactive map of destinations
- Check the calendar of events and festivals
- Download tourist guides in PDF format for personal use
- Share content from the Site on social media with appropriate attribution
Prohibited Conduct
The following is expressly prohibited:
- Reproduce, distribute, or exploit the Content for commercial purposes without written authorization.
- Using scraping techniques, bots, or automated systems to extract data from the Site
- Attempting to gain unauthorized access to systems, databases, or restricted areas
- Posting false reviews, misleading information, or information that misleads other users
- Using Jimmy or the Planner to generate offensive, illegal, or harmful content
- Impersonate another person or entity
- Introduce viruses, malware, or any malicious code
- Interfere with the normal operation of the Site or overload its servers
- Using the Site for illegal activities or activities contrary to morality and public order
Failure to comply with these prohibitions may result in blocked access to the Site and, where appropriate, legal action.
Intellectual Property
All Content on the Site, including but not limited to:
- Design, structure, and visual appearance
- Logos, brands, and graphic identity of the Atlantic
- Texts, descriptions, and articles
- Photographs and images
- Videos and multimedia content
- Software, code, and algorithms
- Destination and event databases
They are protected by Colombian intellectual property laws (Law 23 of 1982 and Andean Decision 351) and international treaties. The Government of Atlántico reserves all rights not expressly granted.
Artificial Intelligence Features
VisitAtlántico uses artificial intelligence technology in some of its features. By using them, you accept the following conditions:
Jimmy (Virtual Assistant)
- Jimmy provides general information and recommendations, not professional advice.
- Responses are generated automatically and may contain inaccuracies.
- You should not share sensitive personal information in conversations.
- Jimmy uses Anthropic (Claude) technology to process queries.
AI Travel Planner
- The itineraries are automatically generated suggestions.
- You must check schedules, availability, and conditions for each destination.
- The Planner does not make reservations or guarantee availability.
- Travel times are estimates and may vary.
Disclaimer: AI features are assistance tools. The User is responsible for verifying the information and making their own travel decisions.
User-Generated Content
If the Site allows users to post reviews, comments, photos, or other content in the future:
- The User retains the rights to their original content.
- By publishing, you grant a non-exclusive license to display and promote the content.
- You are responsible for ensuring that your content does not infringe on the rights of third parties.
- We reserve the right to moderate and remove inappropriate content.
Links to External Sites
The Site may contain links to third-party websites, including:
- Official websites of the Government of Atlántico
- National tourism portals (Colombia.travel)
- Social networks for destinations and establishments
- Reservation platforms and tourist services
These links are provided solely for your convenience. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of external sites. We recommend that you review the terms of each site you visit.
Limitation of Liability
The Site and its Services are provided "as is" and "as available." To the maximum extent permitted by law:
- We do not guarantee the accuracy, completeness, or timeliness of the information.
- We do not guarantee the uninterrupted availability of the Site.
- We are not responsible for decisions made based on the content of the Site.
- We are not responsible for the quality of services provided by third parties mentioned.
Important: Always verify information directly with the establishments, especially schedules, prices, and availability, before your visit.
Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect:
- Immediately after publication on the Site
- For significant changes, we will post a prominent notice.
- The "last updated" date at the top will reflect the current version.
We recommend that you review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the new terms.
Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Colombia, including:
- Law 1581 of 2012 (Protection of Personal Data)
- Law 23 of 1982 (Copyright)
- Law 1480 of 2011 (Consumer Statute)
- Andean Decision 351 (Common Regime on Copyright)
For any dispute arising from the use of the Site, the parties submit to the jurisdiction of the judges and courts of the city of Barranquilla, Atlántico, Colombia.
Contact
If you have any questions, comments, or concerns about these Terms and Conditions, you can contact us at:
Government of Atlántico
Department of Tourism
Address
40th Street No. 45-46
Barranquilla, Atlántico, Colombia
Institutional website
www.atlantico.gov.co