Q: ¿Cómo puedo contactar a la Policía de Turismo?

You can contact the Tourism Police in several ways: • Emergency line: 123 (available 24/7 for any emergency) • Direct line: +57 324 571 0123 (specific tourist assistance) • Email: Deata.gutur@policia.gov.co • In person: Calle 81 No. 14-33, Soledad, Atlántico • Facebook: @departamentodepoliciaatlantico At beaches and events, you will find easily identifiable patrols with distinctive uniforms.

Q: ¿Qué debo hacer si soy víctima de un robo?

Step 1: Call 123 immediately to report the incident. Step 2: Leave the area if you feel unsafe and find a safe place (hotel, restaurant, store). Step 3: Write down details: time, exact location, description of the suspects. Step 4: File a formal complaint at the nearest police station with your ID. Step 5: If your documents were stolen, contact your embassy or consulate. Important: The Tourism Police will accompany you throughout the process and assist you with translation if necessary.

Q: ¿Es seguro viajar por las carreteras del Atlántico?

Yes, the main tourist roads along the Atlantic coast are safe and well patrolled : Vía al Mar (Barranquilla-Puerto Colombia): Permanent patrols, well lit, smooth traffic flow. Troncal del Caribe: Tourist Police checkpoints at strategic locations. Municipal roads: Safe during the day, avoid traveling at night on secondary roads. Tips: • Travel during the day whenever possible • Use Waze/Google Maps for updated routes • Do not pick up strangers • Keep doors locked and objects out of sight • In case of a flat tire, look for a well-lit/populated area

Q: ¿Qué medidas de seguridad hay en playas y eventos?

On beaches: • 85 tourist police officers during high season • Foot and motorcycle patrols along 18 km of coastline • Surveillance towers in Puerto Colombia and Salinas del Rey • First aid service • Lifeguards on main beaches At events (Carnival, festivals): • Special units with hundreds of uniformed officers • Tourist information and assistance points • Security cameras on parade routes • Ambulances and medical stations • Signposted safe zones Recommendation: Follow the instructions of the authorities and do not leave your belongings unattended.

Question 1

¿Qué es la Policía de Turismo del Atlántico?

Accepted Answer

The Tourism Police is a specialized unit of the Colombian National Police dedicated to protecting and assisting tourists in the department of Atlántico. They operate 24/7 with more than 72 officers on beaches, highways, at events, and tourist destinations. Their mission is to ensure your safety while you enjoy your visit to the Colombian Caribbean.

Question 2

¿Cómo puedo contactar a la Policía de Turismo?

Accepted Answer

You can contact the Tourism Police in several ways:

• Emergency line: 123 (available 24/7 for any emergency)
• Direct line: +57 324 571 0123 (specific tourist assistance)
• Email:Deata.gutur@policia.gov.co
• In person: Calle 81 No. 14-33, Soledad, Atlántico
• Facebook: @departamentodepoliciaatlantico

At beaches and events, you will find easily identifiable patrols with distinctive uniforms.

Question 3

¿Qué debo hacer si soy víctima de un robo?

Accepted Answer

Step 1: Call 123 immediately to report the incident.
Step 2: Leave the area if you feel unsafe and find a safe place (hotel, restaurant, store).
Step 3: Write down details: time, exact location, description of the suspects.
Step 4: File a formal complaint at the nearest police station with your ID.
Step 5: If your documents were stolen, contact your embassy or consulate.

Important: The Tourism Police will accompany you throughout the process and assist you with translation if necessary.

Question 4

¿Es seguro viajar por las carreteras del Atlántico?

Accepted Answer

Yes, the main tourist roads along the Atlantic coast are safe and well patrolled:

Vía al Mar (Barranquilla-Puerto Colombia): Permanent patrols, well lit, smooth traffic flow.
Troncal del Caribe: Tourist Police checkpoints at strategic locations.
Municipal roads: Safe during the day, avoid traveling at night on secondary roads.

Tips:
• Travel during the day whenever possible
• Use Waze/Google Maps for updated routes
• Do not pick up strangers
• Keep doors locked and objects out of sight
• In case of a flat tire, look for a well-lit/populated area

Question 5

¿Qué medidas de seguridad hay en playas y eventos?

Accepted Answer

On beaches:
• 85 tourist police officers during high season
• Foot and motorcycle patrols along 18 km of coastline
• Surveillance towers in Puerto Colombia and Salinas del Rey
• First aid service
• Lifeguards on main beaches

At events (Carnival, festivals):
• Special units with hundreds of uniformed officers
• Tourist information and assistance points
• Security cameras on parade routes
• Ambulances and medical stations
• Signposted safe zones

Recommendation: Follow the instructions of the authorities and do not leave your belongings unattended.

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